Presence Over Paperwork
Clinical Memory for Behavioral Health.
Featherglass is the enterprise scribe built exclusively for psychiatry and behavioral health. We transform natural clinical conversation into complete, compliant documentation—with memory—so clinicians can stay fully present while protecting continuity, compliance, and value in care.
Care Declines When
Communication Breaks.
Conversation drives every aspect of behavioral healthcare. Yet the richness of that dialogue is fragmented—siloed across visits, teams, and systems—and often gets lost or buried in bloated electronic health record files.
- Clinicians spend more time documenting than providing care.
- Late, incomplete, or inconsistent records lead enterprises to face audit risk, denied claims, and operational drag.
- Patients are asked to repeat their story again and again, serving as the go-between for their own care.
The result is lost context, weakened narratives, and unnecessary risk—for all stakeholders. Featherglass exists to provide a missing communication layer in behavioral health—one that preserves clinical meaning across conversations, care teams, and systems.
Built for Behavioral Health. Built to Hold the Story.
Featherglass is purpose-built for behavioral health by clinicians and system leaders who understand the clinical, operational, and regulatory realities of care.
We bring discipline to documentation without sacrificing note quality—or clinical meaning.
Clinical Memory as Architecture
Memory is not a feature of care. It is the foundation. Each encounter strengthens the patient’s longitudinal narrative rather than replacing it.
We deliver
Narratives That Withstand Scrutiny
Documentation is structured to support medical necessity, continuity, and clarity—defensible to payers, regulators, and internal review.
Enterprise-Ready
Standardize documentation quality across clinicians, programs, and facilities without flattening clinical voice or nuance.
Flexible Billing
We believe cost should reflect value delivered. Our approach avoids under-utilized seats and aligns pricing with real clinical use.
A Living Record That Grows With the Patient.
At Featherglass, memory means more than storing past notes. It means preserving clinical context.
Continuous
Each note builds on what came before, forming a unified record of care.
Integrated
External records—such as ER summaries, consult notes, and psychological reports—are processed, structured, and woven into the patient’s ongoing narrative, rather than archived as static documents.
Dynamic
New information updates summaries and care views in real time.
Comprehensive
Makes clinically relevant information usable across contexts, accurately summarized for care transitions, and prepared
to withstand audits.
The result is a clinical narrative that travels with the patient—so that context is preserved even as systems and care teams change.
Featherglass does not replace existing clinical systems; it preserves and organizes meaning across them.
How Featherglass Works
From Ambient Documentation to Living Clinical Memory.
Featherglass goes beyond transcription. We capture, structure, and preserve the clinical narrative across every encounter.
Ambient Capture
Sessions are documented in real time across care contexts, turning natural conversation into complete, compliant notes—without interrupting care.
Clinical-Grade Memory
Each note builds on what came before. Patient histories, symptoms, and prior decisions remain continuous and defensible—even when record systems or care teams change.
Audit-Ready Output
Documentation is engineered for medical necessity, clarity of LOS, and regulatory review—supporting accurate billing, treatment summaries, and audits from the first note forward.
The result is a living clinical story clinicians can trust—and enterprises can stand behind.
Reducing Friction. Strengthening Value.
Featherglass addresses the operational and financial pressures facing behavioral health systems while improving day-to-day clinical experience.
Organizations partner with Featherglass to:
Reduce administrative burden and documentation time
Strengthen billing accuracy and reduce denied claims
Lower audit risk through consistent, defensible records
Improve continuity across levels of care and care teams
Retain clinicians by restoring focus to patient care
This is not efficiency for efficiency’s sake. It is operational clarity in service of better care.
Enterprise-Grade Security
Your data is protected by the same rigorous standards required by the world’s leading health systems.
HIPAA-Compliant
Our infrastructure meets and exceeds HIPAA standards, with multilayer security controls and continuous monitoring.
End-to-End Encryption
All information is protected with AES-256 encryption, both in transit and at rest.
Custom Governance
Configure permissions to align with your organization’s specific compliance and data-governance frameworks.
Insiders Building With You.
Featherglass was founded by psychiatrists, psychologists, and system leaders who have operated at the highest levels in behavioral health.
We are not outsiders building for you.
We are insiders building with you.
Ben is a psychiatrist and researcher who founded Featherglass to return time for human-to-human connection during care. He previously held faculty and leadership roles at Sheppard Pratt Health System and the University of Maryland’s Department of Psychiatry. Ben remains active in teaching, in research, and as a clinician.
Matt’s passion is for establishing high quality, cost efficient behavioral health systems of care. He currently is Senior Director at Mass General Brigham McLean Hospital where he oversees the operation of multiple programs and services. He also is a clinician-researcher, serving as psychologist and faculty at Harvard Medical School.
Bring Continuity Back to Care.
Featherglass partners with organizations delivering the full continuum of behavioral health—from emergency and inpatient settings through outpatient care.
We welcome a conversation.